Now you can see MSI
software in action directly from this web page.
Click a Show Me link below to see various
examples of software options and features. Many
examples include sound (as generated by the software)
and notes to further explain the features being shown.
Examples are shown for a
variety of options and features. Most examples for
CallAudit Client also apply to the other CallAudit
versions as well. Click
here to send your feedback and/or suggestions for
new Show Me examples.
Note: You will
need Microsoft
Media Player on your PC to view these files.
If you have problems seeing the display, use the stop
button and then the start button.
Program |
Description |
Video |
CallAudit |
Incoming call
example. This shows an incoming call
with a simple screen pop and sound enabled.
See below for other expanded call examples. Click
here for details. |
Show
Me
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|
Incoming call
example. This shows an incoming call
with the LCD style popup display. This
display can be used to both display the current
call information and to quickly review past call
info. Details |
Show
Me
|
|
Incoming call
example. This shows an incoming call
with the large font popup display. This
can be useful for the seeing impaired or to see
call details from a greater distance from the PC
.Details |
Show
Me
|
|
Editing Caller
Name. This shows how the name of a
caller can be easily edited directly from the
call log. This allows the user to set the
name to be displayed for all call traffic to and
from this telephone number. Clicking on
the name entry starts the process. Details |
Show
Me
|
|
Setting Program
Options. This shows the basic steps in
setting various program options and settings.
The System Preferences area is used for this
process. |
Show
Me |
|
Integrated Web
Browser. The program includes an
integrated web browser. This allows quick
access to the Internet directly from within
CallAudit. |
Show
Me |
CallAudit
Voice
|
Playing a Voice
Message. This shows a quick way to
play a recorded voice message left by a caller.
The call log shows current calls. Calls
marked with a status of New Msg are new calls
where the voice message has not been reviewed by
the user. Double clicking any call log
item plays the associated voice message. |
Show
Me
|
|
Setting Voice
Preferences. This shows the basic
steps in setting various voice options and
settings. The Voice Preferences area is
used for this process. |
Show
Me
|
|
Recording a
Greeting Message using TTS. This shows
how to record a new greeting message using
Text-To-Speech. The current greeting first
plays. The user then closes this, creates
a new voice item, enters the desired test, and
creates the message. CallAudit then turns
the entered text into a WAV suitable for the
greeting message. |
Show
Me |
|
Playing all
Voice Messages. This shows a simple
way to play back all your current voice messages
By pressing the MSG button on the button bar,
all current voice messages are played back, one
at a time. |
Show
Me
|
|
Create a New
Mailbox. This shows the basic steps in
creating a new mailbox. A new
mailbox is created and then an existing greeting
message is assigned. Other examples below
deal with other mailbox options and features can
be enabled. |
Show
Me |
|
Create a New
Mailbox Greeting Message using TTS.
This shows the steps in creating a new Mailbox
greeting message using Text-To-Speech (TTS).
The mailbox is selected, the greeting created,
and then assigned to the mailbox. |
Show
Me |
|
Create Mailbox
Navigation Actions. This example shows
how mailbox navigation actions are created.
Navigation actions determine how a caller moves
from one mailbox to another based on touch tone
input. While many action options exist,
moving from one mailbox to another, based on
touch tone input, is the most basic action. |
Show
Me |
|
Create Call
Transfer Mailbox. This example shows
how to create a mailbox used for live call
transfer. Live call transfer allows CAV to
transfer a live incoming call directly to
another telephone number, rather than having to
take a message. This can be a cell phone
number, or any other telephone number. |
Show
Me |
|
Assign Call
Transfer Mailbox to actions for an existing
Mailbox. This example shows how to
connect a call transfer mailbox into an existing
mailbox setup by adding a new mailbox navigation
action. When the caller selects this
option, their call is transferred to the
telephone number assigned to this call transfer
mailbox. |
Show
Me |
|
Configure
Outlook for E-Mail use. This shows
some basic steps for setting up Outlook E-Mail
options. Outlook is selected as the E-Mail
program, an Outlook profile is selected, an
E-Mail address to receive automatic E-Mails is
chosen, and other Outlook related options are
selected. |
Show
Me |
CallAudit
Server |
Detect and track
outgoing call. This example shows
CallAudit Server tracking an outgoing call
placed using a standard touch tone telephone.
Line 3 goes off hook, and a user places a call.
The digits show as they are dialed. When
the call goes through, the call log is updated
to show the active call and the name and number
called. Once hung up, the call log item is
updated to show the final duration of the call. |
Show
Me |
|
|
|
Don't see what you are
looking for? Click here
to send your feedback and/or suggestions for new Show Me
examples.
Additional details
on Show Me examples.
-
Incoming
call example. This shows an incoming
call with a simple screen pop and sound enabled.
Multiple types of incoming call popup displays can
be configured. This small popup shows the
caller name and number, as well as other caller
information. Buttons are also included to
answer the call using a speakerphone (if available),
or handle other call actions.
-
Incoming
call example. This shows an incoming
call with the LCD style popup display. This
display can be used to both display the current call
information and to quickly review past call info.
This display is similar to the desktop LCD CallerID
displays that some people have in their home or
business. Buttons exist to quickly scroll
through any existing calls. One key difference
from desktop hardware units, is there is no limit on
the number of calls that can be stored and/or
referenced.
-
Incoming
call example. This shows an incoming
call with the large font popup display. This
can be useful for the seeing impaired or to see call
details from a greater distance from the PC.
The yellow popup, with black letters, will cover the
entire PC screen from left to right. That can
usually easily be seen from 20+ feet away.
-
Editing
Caller Name. This shows how the name
of a caller can be easily edited directly from the
call log. This allows the user to set the name
to be displayed for all call traffic to and from
this telephone number. Many calls may arrive
with no CallerID name, or a name that is not
accurate or suitable. Clicking on the name
entry starts the editing process. The user can
enter whatever name best suits their needs.
Moving the mouse to any other call log item saves
the changes made.
-
Setting
Program Options. This shows the basic
steps in setting various program options and
settings. The System Preferences area is used
for this process. Each tab is used to
configure and/or set options for specific program
areas. Many areas also include advanced
features that can be configured for expanded program
options.
-
Integrated
Web Browser. The program includes an
integrated web browser. This allows quick
access to the Internet directly from within
CallAudit. Any URLs entered by the user in the
address area will be saved and restored when the
browser is displayed again.
-
Playing
a Voice Message. This shows a quick way to
play a recorded voice message left by a caller.
The call log shows current calls. Calls marked
with a status of New Msg are new calls where the
voice message has not been reviewed by the user.
Messages that have already been reviewed are shown
as Msg. Double clicking any call log item
plays the associated voice message. The audio
play dialog allows the user to replay the message,
rewind a few seconds, or play segments as desired.
The resulting message can also be exported to a
standard Windows WAV file using the export button.
-
Setting
Voice Preferences. This shows the basic
steps in setting various voice options and settings.
The Voice Preferences area is used for this process.
Each tab is used to configure and/or set options for
specific voice option areas. Many areas also
include advanced features that can be configured for
expanded voice program options.
-
Recording
a Greeting Message using TTS. This shows
how to record a new greeting message using
Text-To-Speech. The current greeting first
plays. The user then closes this, creates a
new voice item, enters the desired test, and creates
the message. CallAudit then turns the entered
text into a WAV suitable for the greeting message.
Greeting messages can also be recorded using a
standard microphone connected to the PC sound card.
-
Playing
all Voice Messages. This shows a simple
way to play back all your current voice messages
By pressing the MSG button on the button bar, all
current voice messages are played back, one at a
time.
-
Create
a New Mailbox. This shows the basic steps
in creating a new mailbox. A new mailbox
is created and then an existing greeting message is
assigned. Each mailbox must have an unique
mailbox number. The mailbox number is not
referenced by callers, but instead is used
internally to sort and identify mailboxes.
Each mailbox is usually also assigned a greeting
message. The advanced button can be used to
configure additional mailbox options, including call
transfer.
-
Configure
Outlook for E-Mail use. This shows some
basic steps for setting up Outlook E-Mail options.
Outlook is selected as the E-Mail program, an
Outlook profile is selected, an E-Mail address to
receive automatic E-Mails is chosen, and other
Outlook related options are selected.
-
Detect
and track outgoing call. This example
shows CallAudit Server tracking an outgoing call
placed using a standard touch tone telephone.
Line 3 goes off hook, and a user places a call.
The digits show as they are dialed. When the
call goes through, the call log is updated to show
the active call and the name and number called.
Once hung up, the call log item is updated to show
the final duration of the call.
|