Multi-Line
CallerID Solution
CallAudit Server software
works with specialized CallerID devices to track
CallerID for incoming calls and all local outgoing call
traffic. CallAudit Server works "stand
alone," or can become your office's "Calle ID
Server," enabling you to use one central device to
monitor Call traffic, and distribute this information
across your computer network. The CallAudit Server
software is virtual unlimited in its Call information
storage capacity.
Click
here to download a 30 day trial version of CallAudit
Server 6.0
A glance at the main display
can quickly show you recent call activity:
Call
Log
The
optional Line Status Display can show the current state
of all telephone lines at a glance:
Share
Call Notes:
CallAudit
Server coordinates Call notes entered by users from
workstations running CallAudit Client. Users can
view and modify Call notes entered by
other users. Call notes are viewable and printable
in daily, weekly, and monthly reports. Changes to
the the customers name, address, and database details
are reflected through the server to each local client on
the network.
Contact
Management
CallAudit
includes it's own contact database and gives the user
the option of displaying a variety of information for
incoming calls. Any information entered is
automatically available for the next time the caller
calls. Both import and export options are
provided to handle interfaces with other existing
database systems. Complete printing support is provided
for all displays.
Advanced
"Call Routing" Features:
CallAudit
Server can Route Caller ID information to key
workstations based on a variety of criteria:
Pop-Up
Displays
When
a call occurs, CallAudit displays the incoming number
and name of the caller on the computer display in a
variety of formats. Our "small
popup" option allows you to see who is calling,
while not interfering with your work flow:
For
more Call Control, the "Popup Summary" allows
you to answer the call via your speaker phone modem,
with options place the caller on hold, hang up, or
"flash hook" to activate special functions. Also
shown are Name, Company, and Location of the caller.
A variety of other pop-up displays are available.
It
also includes sound support to announce the calling
number, and optionally your own recorded message or
sound to further identify the caller.
Additional
features include:
- All Features
Available in CallAudit
Client. Functions as a Client
when used "Stand Alone"
- Link to
third Party programs such as ACT and Microsoft
Access via DDE
- Block
unwanted callers, (supported hardware only)
- Announce the
call using your computer sound card and speakers
- Provide a
call history of the time/dates of the most recent
calls from the same party
- Provide a
scrolling log of all incoming and outgoing calls
- Provide a
notepad area for each telephone number
- Return a
call with a click of a button using your Speaker
Phone modem
- Complete
Alphanumeric and Numeric Paging
support
- Support for two 2 telephone lines
- Option to have all calls appears in
Microsoft Exchange or other MAPI mail system
- Option to update software product
via the Internet
- Generate
reports on your incoming and outgoing calls
Download
the CallAudit Server demo today for a free 30 day trail
of this exciting software package!
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