Is special hardware required?
Is Caller ID from the telephone company required?
What versions of Microsoft Windows are supported?
Is OS/2 supported?
Is there a DOS version?
Is there a Mac version?
Can the product support more than one incoming telephone line?
What multiple line hardware is supported?
What product versions are available?
Does the product support network operation?
What networks are supported?
Can the product work with CD-ROM telephone number databases?
What third party contact managers are supported?
Can it link to my in-house database product?
Does the product support paging?
Can the product block incoming calls?
Are hardware - software bundles available?
The program requires a connection to hardware that supports Caller ID. This can includes Caller ID capable MODEMs, Caller ID based serial devices, and many TAPI devices that are Caller ID capable. Many current MODEM products, especially the ones that include voice support, offer Caller ID capability.
For CallAudit Voice, a Voice Capable Modem that supports the TAPI standard is required. A microphone and sound card are also needed.
Yes. This is the source of all the Caller ID data and without this capability, the software cannot provide any information about incoming calls. The data comes between the first and second rings as a series of special tones.
CallAudit Voice will function without Caller ID, but many of the features will be unavailable.
The software supports Windows 3.1, Windows for Work Groups 3.11, Windows 95, Windows NT Workstation, and Windows NT Server.
CallAudit Voice is only support in Windows 95. Hopefully, Windows NT 5.0 will have the needed revisions to allow the use of TAPI applications.
Our 16-bit software version can run under a Windows session in OS/2. While this is not the most efficient way to operate any Windows based software package, we have many customers who use this option.
CallAudit Voice cannot be run under a 16 bit Windows Session in OS/2.
No. No effort is planned to create a DOS version.
Not at this time. Mountain Systems is currently working with Apple on a port to the Mac OS platform, but this version of the software is some months away.
The standard product can support one or two telephone lines. Supporting two lines with the standard product requires Caller ID hardware for each line.
The multiple line product, which works with more specialized multiple line Caller ID hardware, can support up to 129 incoming telephone lines.
CallAudit Voice can support two Caller ID modems simultaneously. Plans to add support for 2,4 and 8 line Voice boards is planned.
Multiple line hardware from Rochelle, Zeus PhoneStuffs, Pika, YES, BBS Telecom, Vive Synergies, Allied Electronics, BEC-TEL, and TCI are supports. The product can also work with any Caller ID capable TAPI device. This includes the AT&T 8130 computer telephone, the PATI 3000 from ComDial, and a range of TAPI compliant telephone systems.
CallAudit Voice has been tested with a Dialogic ProLine 2V board. Any Voice board with a TAPI interface should be supported.
Version 3.0 is available in a 16-bit versions for Windows 3.X users and a 32-bit versions for Windows 95 and Windows NT users.
The standard software product, CallAudit Client, works with single line hardware (like MODEMs). Our multiple line product, CallAudit Server, works with multiple line hardware and handles up to 129 telephone lines.
CallAudit Voice adds Voice Mail features to the Standard CallAudit Software.
Both the client and server versions are network enabled. The server software can be connected to a single set of Caller ID hardware, and then pass all call information to one or more client locations across a standard PC network. Network operation requires a client software license for each connected client workstation.
Our network products can work with Windows for Work Groups, Windows 95, and Windows NT. Any network software may be used with these versions of Windows.
Yes. The current product includes support for PhoneDisc and ProCD SelectPHONE. When used with these product, the software automatically looks up name and address information from the CD-ROM database and then uses this data in all displays and options.
Standard templates are provided for Symantec ACT!, GoldMine, Maximizer, Daytimer Organizer, Time and Chaos, and many other similar products.
Yes if the product support Dynamic Data Exchange (DDE). DDE is the approach used to communicate with contact managers and other third party products. However, knowledge of programming in DDE is needed to utilize the interface.
Yes. CallAudit can work with both alphanumeric and numeric paging systems. You can have pages delivered for each incoming calls, or only from calls from selected telephone numbers. Pages can be sent showing the name, number, and address of the caller. Pages can also show the number of rings of the call, the duration of the call, the Voice Mail boxes the caller selected and when using CallAudit Voice, when a Voice message was left.
Yes. Version 3.0 can block incoming calls from selected telephone numbers or from a range of numbers. Any number of telephone numbers can be set to be blocked, and the list can include Out of Area and/or Private callers. The product can also be be set to only accept calls from a known list of callers and reject all others.
Call blocking requires that the user's Caller ID hardware have the ability to block calls. This is the case for all MODEMs and some multiple line Caller ID hardware.
CallAudit Voice will play a message to the unwanted caller before hanging up. A special access code can also be used to override the Call Blocking feature.
Yes. Please see our pricing page for more info.